1. About this policy
This Privacy Policy explains how Utopia Trail Limited (“we”, “us”, or “our”) handles personal information in mobile applications and related services that link to this policy (the “Services”). Utopia Trail Limited is responsible for personal information processed for its own purposes. This policy covers our apps collectively; only sections relevant to the features and data practices of the app you use apply. App-specific privacy notices and in-app disclosures provide additional details and take precedence for the feature they describe. This policy does not itself authorize access to your device or replace any consent required by law.
2. Information and how it is used
Depending on the app and the features you use, the Services may handle the following categories:
- Information you provide: support emails, feedback, attachments, and, where an app offers accounts, account and profile information. We use this information to respond to you, provide the service, and manage accounts.
- Content you select or create: documents, photos, videos, audio recordings, transcripts, notes, playlists, URLs, and related metadata. Apps may access this content to perform the feature you request, such as viewing, playback, scanning, editing, organizing, or transcription. Device access and off-device transmission are different activities. Content handled only on your device is not thereby received by us.
- Device and technical information: device model, operating system and app version, language, IP address, app or installation identifiers, diagnostics, and crash information, where collected by the app or its service providers. This supports compatibility, security, troubleshooting, and performance.
- Usage information: feature interactions and service events, where analytics is enabled, to understand use and improve the Services.
- Advertising information: advertising identifiers, ad interactions, device information, IP address, and approximate location inferred from IP, where an app uses advertising services and collection is permitted. Advertising partners may process these to deliver, measure, personalize, and prevent fraud in ads.
- Transaction information: where purchases are offered, product identifiers, purchase receipts, transaction status, and entitlement information. App stores or payment providers handle payment details under their own policies.
The specific categories collected and transmitted depend on the app, its SDKs, your settings, and the feature. Consult the app-specific disclosures and store privacy information for those details.
3. Device permissions and sensitive features
Apps may request access to files or media, camera, microphone, notifications, or other device capabilities when relevant to a feature. Camera access may support scanning or capture; microphone access may support recording, transcription, or enabled sound detection. File and media access may support document tools, playback, cleanup, or recovery. If an app uses background microphone access, accessibility, device administration, or another sensitive capability, its purpose and operation must be explained separately within that app before activation. Permissions do not grant us ownership of your content. You can manage permissions in device settings; disabling them may prevent related features from working.
4. Local processing, online features, and AI
The processing location depends on the feature. A feature described in the app as local or on-device processes the relevant content on your device. Online features can require sending selected content and technical information to a remote service. Before a feature transmits sensitive content in a way you would not reasonably expect, the app provides a clear disclosure and obtains any required consent. Where an app offers cloud AI, transcription, synchronization, or backup, its feature notice must identify what is transmitted, the processing purpose, relevant provider, and applicable retention or training practices. This general policy does not claim that all our apps operate entirely offline or that all content is uploaded. Sharing a file through another app is subject to that service’s practices. Streaming or importing content from a URL connects to the selected provider, which can receive network information such as your IP address.
5. Advertising, analytics, and third-party services
Some apps may use advertising, analytics, crash reporting, hosting, billing, or other service providers. Their processing depends on the SDK and configuration used in the particular app. Providers can process data on our behalf; advertising and external content providers may also process data for their own purposes under their privacy policies. Relevant partners and policy links are provided in app-specific notices where applicable. We do not represent that every app includes the same partners. Where required, we request consent before non-essential tracking or personalized advertising. You can manage available advertising choices in the app, operating system, or partner settings. Non-personalized ads may still involve data processing for delivery, measurement, security, or fraud prevention.
6. When information is disclosed
We may disclose relevant information to service providers to operate the Services; to parties you choose when sharing content or connecting a service; to authorities or other parties when legally required or necessary to protect lawful rights, security, or prevent fraud; and in connection with a merger, acquisition, or transfer of business, subject to applicable protections. Advertising-related disclosures, where applicable, are described above and in app-specific notices. We do not use this policy to give a blanket assurance about statutory “sale” or “sharing” classifications: applicable app notices must describe those practices and any required opt-out rights accurately.
7. Legal grounds for processing
Where European, UK, or similar law requires a legal basis, we process personal information as necessary to provide requested services or perform a contract; on the basis of consent for processing that requires it; to comply with legal obligations; or for legitimate interests such as maintaining service security, resolving support requests, and improving reliability, subject to your rights and reasonable expectations. Where consent is the basis, you may withdraw it without affecting processing already lawfully carried out. Optional information is not required to use unrelated features; withholding information needed for a requested feature may prevent us from providing that feature.
8. Retention and deletion
We retain personal information only for as long as needed for its purpose, including providing the Services, resolving support issues, meeting legal obligations, and handling disputes or security matters. The appropriate period depends on the data type, feature, applicable law, and provider; more specific periods are supplied in relevant app or feature notices where applicable. Local files and settings can generally be managed within the app or device. Uninstalling an app may remove its local app data but does not necessarily delete exported files, device backups, or information held by online services. If an app offers accounts, use its account deletion option and the external deletion route provided for that app, or contact us for assistance. We delete associated data subject to lawful retention exceptions and explain such exceptions where relevant. Provider-controlled information may require a request to that provider.
9. Security and international processing
We use reasonable technical and organizational safeguards appropriate to the information and risks, including access restrictions and protections for network transfers where applicable. No storage or transmission system is completely secure. Service providers may process information in countries different from yours. Where applicable law restricts international transfers, we use the required transfer mechanism, such as an adequacy decision or contractual safeguards. Contact us for information about safeguards relevant to your data.
10. Your choices and rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information; restrict or object to processing; withdraw consent; and opt out of certain advertising uses or legally defined sale or sharing. You may also complain to your local data protection authority. Send requests to info@utopiatrail.com and identify the app and request. We may request proportionate information to verify your identity and respond within applicable legal timeframes. Do not send passwords or unnecessary sensitive documents. We do not discriminate against you for exercising applicable privacy rights. Device permissions, notification settings, and available in-app consent controls provide additional choices.
11. Children’s privacy
Unless an app expressly states otherwise and provides an appropriate child-specific privacy notice, the Services are not directed to children below 13 or a higher minimum age required by local law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us so we can investigate and take appropriate action. Apps intended for children require their own age-appropriate disclosures and controls.
12. Changes and contact
We may update this policy to reflect changes in the Services or legal requirements. The date above identifies the current version. Material changes will be communicated through appropriate channels, and additional consent will be requested where required. For privacy questions or requests, contact:
Utopia Trail Limited
Email: info@utopiatrail.com